Benchmarking

CQIN is committed to benchmarking and the sharing of best practices among its members. To that end, CQIN has been and is currently engaged in the process in the following ways.

Alliance with the American Productivity and Quality Center

In January of 1999 CQIN entered into an alliance with APQC in Houston Texas. APQC is an internationally renowned organization that specializes in assisting member organization to benchmark processes with best practice organizations. CQIN organization may join APQC at special rate of $1,500 per year (this is a voluntary membership) for information concerning APCQ/CQIN Membership please contact Gretchen Gemeinhardt at 713.685.4777.

Best Practices in Developmental Education Update

This site provides you with information on CQIN's recently-completed benchmarking study in partnership with the American Productivity and Quality Center in Houston, Texas. This study was sponsored by 13 CQIN institutions and identified 18 key findings that denote "best practice" in the planning, deployment, administration and evaluation of developmental education programs within 5 partner colleges and universities.

More information on the APQC Benchmarking Study.

CQIN Internal Best Practice Project - Key Performance Indicator Benchmarking

In January of 2000, CQIN CEOs began the process of identifies an area of best practice between members that we will be researching that we will be researching over the next few months. Our current project can be accessed by all members. For further information contact Burt Peachy at 707.746.7484.

  • Baldrige Balanced Scorecard Comparison
  • Next Steps for KPI Study
  • KPI Project Description
  • KPI Project Participants
  • KPI Project Survey
  • Institutional Effectiveness Benchmark Data Matrix - Preliminary Report March 2003
  • Institutional Effectiveness Benchmark Data - Cluster Results March 2003

Key Performance Indicator Studies

CQIN has been invovled for the past five years in studying institutional key performance indicators among its member colleges. This resulted in two past studies that can be downloaded:

  • Key Performance Indicators Among Selected CQIN Schools 2001
  • Key Performance Indicator Study - Defining priorities 2003

Featured Practices

From 2000 to 2004 CQIN requested and received abstracts of featured practices from its member institutions. These were significant innovations and improvement initiatives that our members wished to share with their colleagues. To download these individual studies, please click on the links below.

  • Coming Soon